Writing a Memorandum

MEMORANDUM — bold, centred heading at the top
To — name(s) or department(s) receiving the memo
From — your name and job title
Date — written in full
Subject — specific topic of the memo
Introduction — state the main purpose directly; no salutation
Body — elaborate the main idea; may be presented in bullet or paragraph form
Conclusion — summary, any recommendations, and further actions required
Close — your name, email address, and phone number

Used for internal communication within an organisation — not sent to outsiders
No salutation (no "Dear…") and no complimentary close (no "Yours truly")
Formal but direct — state the purpose immediately in the introduction
Body may use bullet points for lists of changes, items, or actions
Subject line should be specific — more precise than a letter's subject line